A Successful Move | Hydro-Québec

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Change your address in your Customer Space and save $25.

It’s no secret: a successful move takes planning. Here’s some advice on how to simplify the process.

Before you move

Estimate electricity costs

Are you planning on moving to a new apartment or house? Make an informed decision by anticipating electricity costs. If you have an estimate, it will be easier to create your budget!

Estimate the cost

Save $25 by changing your address online.

Changing your address has never been so quick and easy. You’ll need the full address of where you’ll be moving to, including the postal code, as well as your email address and your telephone number.

If you don’t have a Customer Space yet, it only takes a few minutes to create one!

Create my Customer Space

Remember to send your new address to your other suppliers! You can change your address at seven government departments and agencies, including Revenu Québec and the Régie de l’assurance maladie du Québec, by using the Service québécois de changement d’adresse.

After your move

It’s possible to save while you move!

Who would have thought? By making small changes and adopting good electricity use habits, you could save after your move.

Learn how the Energy Performance Indicator can help you better manage your consumption, and discover our dynamic rate offerings and the Hilo smart home, which will help you reduce your consumption in winter and save money!  

See energy-saving tips

Some more tips

Create a moving checklist!

Make sure you don’t forget anything by making a list of the things you need to do before you move and on moving day. We suggest the following moving checklist or Moving Waldo’s My Moving Dashboard.

Think green for your new appliances.

Need new appliances? Opt for Energy star® certified products to maximize their energy efficiency. Take advantage of rebates on appliances and electronics from participating retailers to save energy and money.

Consult these tips on choosing household appliances

Enjoy peace of mind in just three clicks.

Pay the same amount in winter and summer with the Equalized Payments Plan, receive your bill online and never miss a payment with Pre-Authorized Debit. Having peace of mind is easy! Sign up for one, two or three services..

Give gently used clothing and household items you no longer use a new life.

Moving can be an excellent excuse to declutter. If you have items in good condition that you no longer need, remember that others could make good use of them! Look for the donation centers, second-hand stores or other organizations that accept used items in your neighborhood.

Test your smoke detectors.

Test your smoke detectors right away by pressing the test button for a few seconds to hear the alarm. If your detectors are connected to a remote monitoring center, inform your provider before doing the test. Get into the habit of testing your smoke detectors once a month or every six months when you change your clocks.

Frequently asked questions

Answers to help you change your address online.

FAQ – Residential customers