Become a customer
Welcome home! We are delighted to have you as a customer.
The Charter of the French language and its regulations govern the consultation of English‑language 
.
Save $25 thanks to your Customer Space.
Submit your service request in your Customer Space and save $25.
You’ll need the full address of where you’ll be moving to, including the postal code, as well as your email address and your telephone number.
If you don’t have a Customer Space yet, it only takes a few minutes to create one!
- Log in
- Create My Customer Space
Click for more information on the Customer Space
What will you need?
- Contract holder: Your most recent bill.
- Proxy holder or account manager: A recent bill of the account you manage.
Request a service contract by phone
You can request a new service contract for free through your Customer Space. However, if you prefer to do it by talking to one of our customer service representatives, a $25 fee (plus tax) will be added to your first bill.
You can reach us by phone at:
- 514 385-7252 (Montréal)
- 1 888 385-7252 (elsewhere)
Changing your moving date
Have your plans changed since your submitted your service request? You can change the date you would like your service contract to take effect through your Customer Space.You can also call us at one of the above numbers.
Tips for a successful move
Managing your account
Make managing your account even simpler with Online Billing, the Equalized Payments Plan and Pre-authorized Debit.
Sign up for self-service tools
Save energy and money
Our useful tips can help you save energy and money in your new home.
See our tips