Become a Customer | Hydro-Québec

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Welcome home! To receive electricity service at your new address, set up an account with us.

New customer?

Request a service contract in the Customer Space portal and save $25.

Request a new service contract online

Log in to your Customer Space to complete your request.
You’ll need the full address of where you’ll be moving to, including the postal code, as well as your social insurance number and your telephone number.
Don’t have a Customer Space yet? Now’s the time to create one!

Log in
Create My Customer Space Click for more information on the Customer Space
What will you need?
- Contract holder: Your most recent bill.
- Proxy holder or account manager: A recent bill of the account you manage.

Speak to one of our representatives

You can request a new service contract for free through your Customer Space. However, if you prefer to change your address by talking to one of our customer service representatives, a $25 fee (plus tax) will be added to your first bill.

You can reach us by phone at:
514 385‑7252 (Montreal) or 1 888 385‑7252 (elsewhere).

Changing your moving date

Have you already notified us of your move-in or move-out date, but your plans have changed? Change your moving date easily through your Customer Space.

You can also call us at 514 385‑7252 (Montreal) or 1 888 385‑7252 (elsewhere).