Become a customer
Welcome home! To receive electricity service at your new address, set up an account with us.
Request a new service contract online and save $25.
It’s quick and easy!
Request a new service contract online
Log in to your Customer Space to complete your request.
You’ll need the full address of where you’ll be moving to, including the postal code, as well as your social insurance number and your telephone number.
Don’t have a Customer Space yet? Now’s the time to create one!
- Log in
- Create My Customer Space
Click for more information on the Customer Space
What will you need?
Contract holder: Your most recent bill or your telephone number and the last three digits of your social insurance number.
Proxy holder or account manager: A recent bill of the account you manage.
Speak to one of our representatives
You can request a new service contract for free through your Customer Space. However, if you prefer to change your address by talking to one of our customer service representatives, a $25 fee (plus tax) will be added to your first bill.
You can reach us by phone at:
514 385‑7252 (Montreal) or 1 888 385‑7252 (elsewhere).
Changing your moving date
Have you already notified us of your move-in or move-out date, but your plans have changed? Change your moving date easily through your Customer Space.You can also call us at 514 385‑7252 (Montreal) or 1 888 385‑7252 (elsewhere).
Tips for a successful move
Managing your account
Three services can make managing your account even simpler: Online Billing, the Equalized Payments Plan and Pre-authorized Debit.
Manage my account with ease
Save energy and money
Our useful tips can help you save energy and money.
Moving is a golden opportunity to save energy!Frequently asked questions
For more information on how to change your address online: