Home Diagnostic
This is the only tool that makes a full analysis of your electricity use.
This is the only tool that makes a full analysis of your electricity use.
Log into your Customer Space to do your Home Diagnostic.
If you don’t already have a Customer Space, now’s the time to create it!
The Home Diagnostic gives you a detailed breakdown of your energy use and costs. You’ll find out how much you spend on heating, laundry, lighting and so on.
How much money could you save by turning down the temperature in your house a degree or two? What difference will doing laundry in cold water make? Will buying a solar pool cover really save you money? The Home Diagnostic What If? tool gives you answers.
To do the Home Diagnostic, you answer a set of up to 127 questions. To give you the most precise results possible, the tool analyzes your answers taking into account the amount of electricity you actually use in a year.
Dare to Compare asks only 11 questions, and its purpose is to compare your overall electricity use with that of similar households. The Home Diagnostic does a much more detailed analysis. Both services are free.
If you’re a residential customer who pays Rate D or DT, you can do the Home Diagnostic, no matter whether you’re a homeowner or a tenant.* You can analyze your principal residence, secondary residence or cottage. The rate you pay is indicated on your bill.
You have to meet the following conditions in order to obtain an accurate, useful analysis:
*The Home Diagnostic service is not available to Nunavik customers because of major differences in building types. Customers of municipal utilities cannot use the service, because Hydro‑Québec doesn’t have access to their electricity use data.
Take the test on The Right Moves Web site to develop new energy-saving reflexes.