For an alternative version of the menu below, you can access the sitemap.

Hydro‑Québec never does telephone or door‑to‑door solicitation for the LogisVert Efficient Homes Program. Beware of anyone claiming to be from Hydro‑Québec. If you haven’t previously reached out to us about the program, it is probably some sort of fraud. Consult our fraud prevention page.

Steps involved Tenant

How to get a wall-mounted heat pump installed free of charge.

  1. Register for the Éconologis program

    Register for Éconologis

    To receive a heat pump or smart thermostats at no cost, you must first register for the Éconologis program after September 30, 2025.

    What to do:

    Register online or call 1 866 266‑0008.

    Fill in the form

    Eligibility visit

    During the visit, an Éconologis advisor will gather the necessary information so that Hydro‑Québec can determine if you are eligible for a heat pump at no cost.

  2. Confirmation and contact

    Hydro‑Québec

    Confirmation of your eligibility

    1. You’ll receive an email or call confirming that you are eligible for a heat pump at no cost.
    2. After sending the email, Hydro‑Québec will call you to talk about the program. You can call Hydro‑Québec at any time at 1 833 396‑1888, (option 7).

    What to do:

    Stay tuned. We’ll get in touch with you by email or phone.

    Heat pump installation by region by Hydro‑Québec

    We will only contact eligible households living in regions where the installation service is available.

    Communication with your landlord

    Hydro‑Québec will email or call your landlord to inform them that you would like to receive a heat pump free of charge. Hydro‑Québec will explain the offer and outline the steps involved.

    What to do:

    Just make sure your landlord can get in touch with you, just in case.

  3. Work authorization

    LANDLORD

    To formalize the work authorization, your landlord will have to provide the following:

    • proof of ownership
    • consent
    • any information required by Hydro‑Québec to produce the RL‑27 tax slip

    What to do:

    Keep the email confirming that your landlord authorized the installation work.

  4. Work steps

    INSTALLER

    Feasibility visit

    • The installer will communicate with your landlord to plan the initial visit.
    • During that visit, the installer will take any necessary measurements and will assess whether the work can be done.
    • You and your landlord will need to agree on an installation date. You will have to give the installer access to your home at that time.

    What to do:

    Remove anything from the wall where the heat pump will be installed to make it easier to take the measurements. If possible, be present during the visit.

    Confirmation of work feasibility

    The installer will contact your landlord to inform them of the feasibility of the installation and the next steps.

    Important:

    Your municipality may require that your landlord obtain a permit before the work begins.

    Installation of your heat pump

    The installer will install the heat pump and will provide helpful advice about operation and maintenance.

    What to do:

    Agree on an installation date with your landlord. Make sure you are there on that date to receive the advice about operation and maintenance.

For more information, consult the Participant’s Guide

Consult the guide