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Service charges

Charges related to electricity service are approved by the Régie de l'énergie [Québec energy board]. They are subject to annual review.

The terms and conditions are the same for all customers, no matter what their service contract rate. The most common charges are described below.

Administrative charges

Service application


New file charge () $50
File administration charge (change to current customer's account) $20
Charge for insufficient funds $10
Late payments are subject to administration charges calculated at 1.2% monthly interest (14.4% annually) from the billing date.

Electricity supply charges

Type of work



Travel charge without connection $172
Disconnection charge
At delivery point


If connecting your electrical installation entails extending or modifying the distribution system

Publication | 2016 Edition

2012 price guide

Electricity Rates [PDF]

This publication presents the various applicable rates for residential, farm and business customers, as well as charges related to electricity service.

See also