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Service charges

Charges related to electrical service are approved by the Régie de l'énergie. They are subject to annual review.

The terms and conditions are the same for all customers, no matter what their service contract rate. The most common charges are listed below.

Administrative charges

Service contract

Amount

New file charge () $50
File administration charge (change to current customer's account) $20
Charge for insufficient funds
Charges are also applied each time your cheque, online payment or preauthorized debit is refused by your financial institution.
$10
Administration charges
If your payment is late, Hydro-Québec applies administration charges to the unpaid portion of your bill. These charges are calculated using the interest rate in effect on the due date, from that date until your payment is received.

Electricity supply charges

Type of work

Amount

Establishing service
()

$361
Travel without establishing service $172
Disconnection
At delivery point
Other

$50
$361

Next-generation meters – Costs associated with opting out

Non-communicating meter

Amount

Initial installation charge
Request submitted by the date on the installation notice

Request submitted after the date on the installation notice

$15

$85
Meter-reading charge $5 per month

If connecting your electrical installation entails extending or modifying the distribution system:


Publication | 2017 Edition

2012 price guide

Electricity Rates [PDF]

This publication presents the various applicable rates for residential, farm and business customers, as well as charges related to electrical service.


See also