You can also pay your bill using epost™ or on your credit union or bank’s Web site.
Pay in person
You can pay your bill at your bank or credit union or at an ATM.
Pay by mail
Send us a cheque or money order in the reply envelope that comes with your bill. Don’t forget to allow enough mailing time. If you use another envelope, please address it to:
C. P. 11022, succ. Centre-ville
Montréal (Québec) H3C 4V6
Paying by installments
If you’re having trouble paying your bill, look into a payment arrangement with Hydro‑Québec.
See the possible payment arrangements
Confirm that you have paid your bill or the amount indicated on the notice of interruption.
Confirm payment online
List of authorized agents
- Banque Canadienne Impériale de Commerce (CIBC);
- Banque de Montréal (BMO)
- Banque Laurentienne du Canada
- Banque Nationale
- Banque Royale du Canada (RBC)
- Banque de la Nouvelle-Écosse (Banque Scotia)
- Banque Toronto-Dominion (TD-Canada Trust)
- Fédération des Caisses Desjardins du Québec
Why can’t I pay with a credit card?
Hydro‑Québec doesn’t accept credit card payments because credit card issuers charge interchange fees. Those fees affect the prices customers pay. For Hydro‑Québec, with four and half million customers, those fees could be very high. They would have an impact on electricity rates and would therefore be divided up among all customers.