Online, by mail, at the bank—check out the possibilities. But don’t forget to take processing time into account, your payment is considered made on the date on which it is received by Hydro‑Québec or by one of the authorized agents.

Payment through a third party must be made by one of the following methods and must not give rise to any expense for Hydro‑Québec.

Canada Post labour dispute

Waiting on delayed mail? Simplify your life by choosing from the following options.

Check your account balance and payment due date:

  • The information is always available in your Customer Space.

Make a payment:

  • Through your Customer Space when you use Online Payment or sign up for Pre-Authorized Debit.
  • Through your financial institution online or at the counter. Make sure to have your account number on hand, it starts with 299 and appears on all your bills.

Need help creating your Customer Space?

Get in touch with customer services