Rate Flex D
Rate Flex D allows residential and farm customers save in winter when they reduce their electricity use during peak demand events or shift it outside peak demand event hours, when demand is lower.
Who is the rate for?
Rate Flex D is available to residential and farm customers in these situations:
- A service contract eligible for Rate D (default rate)
- A service contract with no rate option
- An electrical installation that is not supplied by an off-grid system
- A Customer Space with a valid email address (to receive peak demand event notifications)
Other terms and conditions apply.
How does the rate work?
Here are the key points you need to know about Rate Flex D.
Dynamic pricing
Rate Flex D is a dynamic pricing option.
- In winter 1, electricity use is billed in two tiers at prices lower than those under Rate D (default rate).
- Savings are possible when most electricity use occurs outside periods when demand is high.
Reasoning behind the rate
With Rate Flex D, it’s important to reduce your electricity use during periods of high demand in order to save money.
Energy
In winter:
- During most of the winter, outside peak demand events, electricity use is billed in two tiers at prices lower than those under Rate D (the default rate).
- During peak demand events, which occur a few times over the winter for a maximum of 120 hours per winter, the price of energy is higher. Customers must then reduce their electricity use or shift it outside peak demand event hours.
During the rest of the year: Rate D prices apply.
System access charge
A system access charge also applies, regardless of how much electricity is used. The amount is fixed for each billing period.
Customer participation during winter
At Hydro-Québec’s request, customers must be prepared to:
- Reduce their electricity use during peak demand events
- Shift non-essential electricity use outside peak demand event hours
Peak demand events may take place any day of the week:
- Between 6 and 10 a.m.
- Between 4 and 8 p.m.
How do I sign up?
You can sign up for Rate Flex D any time, in your Customer Space.
Sign up for Rate Flex D
Other sources
Information about rates and options
Articles, tips and references
Note
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The winter period is from December 1 of one year through March 31 of the following year.
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