Confirm a payment
Tell us you’ve made a payment with just a few clicks.
Tell us you’ve made a payment with just a few clicks.
Log into your Customer Space to let us know you’ve made a payment.
If you don’t already have a Customer Space, now’s the time to create it!
We consider your bill paid on the date on which your payement is received by Hydro‑Québec or by one of the authorized agents. Depending on your method of payment, this may take a few business days after you’ve confirmed a payment. There are administration charges for any payment received after the due date.
If you’ve paid the amount shown on the disconnection notice in full, you can confirm your payment.
If you have a communicating meter, you can confirm your payment online.
If you don’t have a communicating meter, please call one of these numbers:
Montréal: 514-385‑7252
Elsewhere: 1-888-385‑7252
Either disconnection procedures will be suspended or your service will be restored by 6:00 p.m. the next business day.