Dynamic pricing or Hilo: compare the offers
Compare our offers to help reduce the pressure on the grid during peak winter periods: dynamic pricing (Winter Credit Option or Rate Flex D) and the Hilo smart home service.
They’ll prompt you to optimize your energy use at home when demand is high, leading to savings on your bill or cash rewards.
Complete the questionnaire to find the offer that works best for you!
Made up your mind?
Compare offers
Not sure which offer is right for you? Take a look at the comparison table to make an enlightened decision between dynamic pricing (Winter Credit Option or Rate Flex D) and the Hilo smart home service.
General operation
DYNAMIC PRICING Rate Flex D
You follow our advice and shift your electricity use outside peak demand events in order to save on your electricity bill.
DYNAMIC PRICING Winter credit
You follow our advice and reduce your electricity use during peak demand events to obtain a credit on your electricity bill.
Hilo smart home service
You participate in the challenges to earn cash rewards. Hilo automatically manages the temperature setting of your thermostats to help you reduce your consumption.
Advantages
DYNAMIC PRICING Rate Flex D
In winter, you pay a lower electricity rate than the base rate, except during peak demand events, when the rate is higher.
You can make significant savings, but you may end up paying more if you don’t take the proper actions.
The day after a peak demand event, you can view your savings in your Customer Space.
DYNAMIC PRICING Winter credit
You receive one credit for every kilowatthour (kWh) curtailed* if you reduce your electricity use by 2 kWh or more per event.
This option is risk-free. If you follow our advice, your bill can only go down.
The day after a peak demand event, you can view your credits in your Customer Space.
Hilo smart home service
You earn cash rewards for each kilowatthour (kWh) curtailed* during Hilo challenges.
You can also save up to 15% on your annual electricity bill.
With the Hilo app, you can easily manage all your smart devices, even remotely, and access your energy use data in real time.
You’ll get access to complete service, which includes installation of your devices by a master electrician chosen by Hilo.
*A kilowatthour (kWh) curtailed corresponds to a kilowatthour not consumed during peak periods compared with your usual energy use.
Calculation of potential savings
DYNAMIC PRICING Rate Flex D
The savings made by Flex rate participants will be available in summer 2023.
DYNAMIC PRICING Winter credit
In winter 2022-2023, Customers who were actively involved and adopted the good practices outlined in our tips saved an average of $71,40.
Hilo smart home service
In winter 2022-2023, Hilo customers earned cash rewards averaging $140.
Required equipment
DYNAMIC PRICING Rate Flex D
Equipment already installed in the home
DYNAMIC PRICING Winter credit
Equipment already installed in the home
Hilo smart home service
A complete solution that includes smart thermostats and other connected devices of your choosing, as well as the Hilo app.
To use the Hilo mobile app, you need a high-speed Internet connection and a smart mobile device.
Purchase cost
DYNAMIC PRICING Rate Flex D
None
DYNAMIC PRICING Winter credit
None
Hilo smart home service
Starting at $89.98** with no monthly fees, includes installation by a master electrician and reduced prices for connected devices.
**Some conditions apply.
Peak demand events and hilo challenges: how they work
DYNAMIC PRICING Rate Flex D
Outside peak demand events (December 1 to March 31)
You pay an electricity rate that is up to 30% lower than the base rate.
During peak demand events (December 1 to March 31)
You pay an electricity rate higher than the base rate, i.e., 51.967¢ per kilowatthour (kWh) used.
DYNAMIC PRICING Winter credit
Outside peak demand events (December 1 to March 31)
You pay the base rate.
During peak demand events (December 1 to March 31)
You pay the base rate.
Hydro‑Québec gives you a credit of 51.967¢ for each kilowatthour (kWh) curtailed.
Hilo smart home service
Outside Hilo challenges (December 1 to March 31)
You pay the base rate.
During Hilo challenges (December 1 to March 31)
You pay the base rate.
Hilo gives you a cash reward of 55¢ for each kilowatthour (kWh) curtailed.
Conditions and contract
DYNAMIC PRICING Rate Flex D
For Hydro-Québec customers only
No contract
DYNAMIC PRICING Winter Credit
For Hydro-Québec customers only
No contract
Hilo smart home service
For Hydro-Québec customers only
Additional information
DYNAMIC PRICING Rate Flex D
- Visit the Rate Flex D web page
- Contact our customer services at 1 877 234‑6548 (access code 8334)
DYNAMIC PRICING Winter Credit
- Visit the Winter credit option web page
- Contact our customer services at 1 877 234‑6548 (access code 8334)
Hilo smart home service
- Go to the Hilo website.
- Contact Hilo’s customer service at 438 289‑4456 or 1 844 500‑4456 (toll‑free).
An overall success
During the winter 2022–2023, the offers enabled tens of thousands of customers to save money while reducing demand on the power grid by more than 268,5 MW. How? Simply by making a few small changes to their consumption habits for about 100 hours during the winter. We all win by being energy wise.
Consult the results:
