Compare our offers to help reduce the pressure on the grid during peak winter periods: dynamic pricing (Winter Credit Option or Rate Flex D) and the Hilo smart home service.

They’ll prompt you to optimize your energy use at home when demand is high, leading to savings on your bill or cash rewards.

Complete the questionnaire to find the offer that works best for you! 

Made up your mind?

Dynamic pricing

Sign up in your Customer Space.

Hilo smart home service

Go to the Hilo website to purchase connected devices.

Compare offers

Not sure which offer is right for you? Take a look at the comparison table to make an enlightened decision between dynamic pricing (Winter Credit Option or Rate Flex D) and the Hilo smart home service.

General operation

DYNAMIC PRICING Rate Flex D

You follow our advice and shift your electricity use outside peak demand events in order to save on your electricity bill.

DYNAMIC PRICING Winter credit

You follow our advice and reduce your electricity use during peak demand events to obtain a credit on your electricity bill.

Hilo smart home service

You participate in the challenges to earn cash rewards. Hilo automatically manages the temperature setting of your thermostats to help you reduce your consumption.

Advantages

DYNAMIC PRICING Rate Flex D

In winter, you pay a lower electricity rate than the base rate, except during peak demand events, when the rate is higher.

You can make significant savings, but you may end up paying more if you don’t take the proper actions.

The day after a peak demand event, you can view your savings in your Customer Space.

DYNAMIC PRICING Winter credit

You receive one credit for every kilowatthour (kWh) curtailed* if you reduce your electricity use by 2 kWh or more per event.

This option is risk-free. If you follow our advice, your bill can only go down.

The day after a peak demand event, you can view your credits in your Customer Space.

Hilo smart home service

You earn cash rewards for each kilowatthour (kWh) curtailed* during Hilo challenges.

You can also save up to 15% on your annual electricity bill.

With the Hilo app, you can easily manage all your smart devices, even remotely, and access your energy use data in real time.

You’ll get access to complete service, which includes installation of your devices by a master electrician chosen by Hilo.

*A kilowatthour (kWh) curtailed corresponds to a kilowatthour not consumed during peak periods compared with your usual energy use.

Calculation of potential savings

DYNAMIC PRICING Rate Flex D

In winter 2021-2022, customers who took action saved an average of $123.

Compare rates in your Customer Space

DYNAMIC PRICING Winter credit

In winter 2021-2022, customers who took action saved an average of $114.

Compare rates in your Customer Space

Hilo smart home service

In winter 2021-2022, Hilo customers earned cash rewards averaging $166.

Estimate your potential savings

Required equipment

DYNAMIC PRICING Rate Flex D

Equipment already installed in the home

DYNAMIC PRICING Winter credit

Equipment already installed in the home

Hilo smart home service

A complete solution that includes smart thermostats and other connected devices of your choosing, as well as the Hilo app.

Discover the service

To use the Hilo mobile app, you need a high-speed Internet connection and a smart mobile device.

Purchase cost

DYNAMIC PRICING Rate Flex D

None

DYNAMIC PRICING Winter credit

None

Hilo smart home service

Starting at $89.98** with no monthly fees, includes installation by a master electrician and reduced prices for connected devices.

**Some conditions apply.

Peak demand events and hilo challenges: how they work

DYNAMIC PRICING Rate Flex D

Outside peak demand events (December 1 to March 31)

You pay an electricity rate that is up to 30% lower than the base rate.

During peak demand events (December 1 to March 31)

You pay an electricity rate higher than the base rate, i.e., 51.967¢ per kilowatthour (kWh) used.

DYNAMIC PRICING Winter credit

Outside peak demand events (December 1 to March 31)

You pay the base rate.

During peak demand events (December 1 to March 31)

You pay the base rate.

Hydro‑Québec gives you a credit of 51.967¢ for each kilowatthour (kWh) curtailed.

Hilo smart home service

Outside Hilo challenges (December 1 to March 31)

You pay the base rate.

During Hilo challenges (December 1 to March 31)

You pay the base rate.

Hilo gives you a cash reward of 55¢ for each kilowatthour (kWh) curtailed.

Conditions and contract

DYNAMIC PRICING Rate Flex D

For Hydro-Québec customers only

No contract

DYNAMIC PRICING Winter Credit

For Hydro-Québec customers only

No contract

Hilo smart home service

For Hydro-Québec customers only

Three-year commitment to take part in Hilo challenges.

Additional information

DYNAMIC PRICING Rate Flex D

  • Visit the Rate Flex D web page
  • Contact our customer services at 1 877 234‑6548 (access code 8334)

DYNAMIC PRICING Winter Credit

  • Visit the Winter credit option web page
  • Contact our customer services at 1 877 234‑6548 (access code 8334)

Hilo smart home service

  • Go to the Hilo website.
  • Contact Hilo’s customer service at 438 289‑4456 or 1 844 500‑4456 (toll‑free).

An overall success

During the winter 2021–2022, the offers enabled tens of thousands of customers to save money while reducing demand on the power grid by more than 170 MW. How? Simply by making a few small changes to their consumption habits for about 100 hours during the winter. We all win by being energy wise.

Consult the results: