Summary per season

Winter 2023-2024

Global data Winter 2022-2023
Number of participating customersAbout 305,000
Total curtailed power 248 MW per peak demand event
Number of customers corresponding to the curtailed power 35,000 residential customers per peak demand event
Winter Credit Option – Dynamic pricing
Number of participating customers About 271,000
Number of peak demand events 18
Overall credit issued to customers About $6,7M*
Average credit per customer $25*
Flex rates – Dynamic pricing
Number of participating customers About 34,000
Number of peak demand events 13
Overall savings Information about the overall savings of customers who signed up for the Flex rate will be available in summer 2024.
Average savings per customer Information about the average savings of customers who signed up for the Flex rate will be available in summer 2024.

*This is just an estimate. The exact information will be available in summer 2024.

Global data – Hilo
Number of participating customers About 35,000
Number of Hilo challenges 19
Average reward per customer $135
Total curtailed power 103 MW

Winter 2022-2023

Global data Winter 2022-2023
Number of participating customers About 228,000
Total curtailed power 206 MW per peak demand event
Number of customers corresponding to the curtailed power 29,400 residential customers per peak demand event
Winter Credit Option – Dynamic pricing
Number of participating customers About 202,000
Number of peak demand events 18
Overall credit issued to customers $5,629,905
Average credit per customer $27 
Flex rates – Dynamic pricing
Number of participating customers About 26,000
Number of peak demand events 16
Overall savings $2,931,573
Average savings per customer $114
Global data – Hilo
Number of participating customers 19,500
Number of Hilo challenges 19
Average reward per customer $140
Total curtailed power 62,5 MW

Winter 2021-2022

Global data Winter 2021-2022
Number of participating customers About 157,000
Total curtailed power 157 MW per peak demand event
Number of customers corresponding to the curtailed power 22,500 residential customers per peak demand event
Winter Credit Option – Dynamic pricing
Number of participating customers About 141,000
Number of peak demand events 29
Overall credit issued to customers $6,773,546
Average credit per customer $46
Flex rates – Dynamic pricing
Number of participating customers About 16,000
Number of peak demand events 26
Overall savings $903,683
Average savings per customer $55
Global data – Hilo
Number of participating customers 7,000
Number of Hilo challenges 30
Average reward per customer $166
Total curtailed power 13,6 MW

Winter 2020-2021

Global data Winter 2020-2021
Number of participating customers About 61,000
Total curtailed power 65 MW per peak demand event
Number of customers corresponding to the curtailed power 9,300 residential customers per peak demand event
Winter Credit Option – Dynamic pricing
Number of participating customers About 53,000
Number of peak demand events 22
Overall credit issued to customers $2,105,302
Average credit per customer $40
Flex rates – Dynamic pricing
Number of participating customers About 8,000
Number of peak demand events 27
Overall savings $400,000
Average savings per customer $48
Global data – Hilo
Number of participating customers 2,000
Number of Hilo challenges 26
Average reward per customer 125 $
Total curtailed power 3,5 MW

Winter 2019-2020

Global data Winter 2019-2020
Number of participating customers About 20,000
Total curtailed power 16 MW per peak demand event
Number of customers corresponding to the curtailed power 2,300 residential customers per peak demand event
Winter Credit Option – Dynamic pricing
Number of participating customers About 17,400
Number of peak demand events 21
Overall credit issued to customers $500,000
Average credit per customer $28
Flex rates – Dynamic pricing
Number of participating customers About 2,400
Number of peak demand events 24
Overall savings $150,000
Average savings per customer $62