Opt for central heating with electric thermal storage and receive $6,500 in financial assistance from Hydro‑Québec

How to obtain financial assistance from Hydro-Québec

Below, a brief overview of the steps to obtaining financial assistance from Hydro‑Québec

For detailed instructions, see our Participant’s Guide [PDF 522 KB].

To find out whether you’re eligible for financial assistance, check to see whether your house lies within the rollout area.

To find a central heating ETS system installer in your region, contact the manufacturer's representative, Master Group.

Telephone: 514 787-1539

Website: www.master.ca

Contact an installer to make an appointment and receive an estimate.

Once you’ve chosen your installer, complete the Application for Qualification [PDF 708 KB] before work begins to ensure your eligibility for the rebate.

Email or mail your Application for Qualification to Hydro‑Québec at:

  • Email

    DEE_BPGI_Appui_Financier@hydro.qc.ca

  • Regular mail
    Pilot Project – Central Heating With Electric Thermal Storage
    Développement des marchés – Expertise énergétique
    Hydro‑Québec Distribution
    Édifice Jean-Lesage
    75, boul. René‑Lévesque Ouest, 13e étage
    Montréal (Québec) H2Z 1A4

Hydro-Québec will send confirmation of your eligibility to both you and your installer.

The next step after you receive your confirmation of eligibility is to contact your installer to set up the installation date for your new central heating ETS system.

Settle the bill once the work is done. Then, ask the installer to fill out the Installation Certificate [PDF 704 KB].

Please note that no more than 12 months must elapse between your eligibility confirmation date and Hydro Québec’s receipt of the Installation Certificate affirming that the work has been carried out.

Email or mail Hydro‑Québec (address below) the following documents within 12 months of receiving your confirmation of eligibility:

  • The Rebate Form [PDF 1,2 Mb], duly completed and signed by participant. If you’d like to sign up for Rate Flex D at that time, indicate this in the space provided on the form.
  • The Installation Certificate [PDF 704 KB], duly completed and signed by installer
  • A copy of the invoice attesting to the purchase and installation of a central heating ETS system and including the following:
    • Invoice number
    • Installation address
    • Installation date
    • Installer’s name
    • Installer’s GST/QST numbers
    • Electric thermal storage unit model and serial number
    • Proof of payment (e.g., “PAID” marked on the bill)

Please note that purchase orders and delivery slips shall not be accepted in place of an invoice.


Send your documents by email or regular mail to:

  • Email

    DEE_BPGI_Appui_Financier@hydro.qc.ca

  • Regular mail
    Pilot Project – Central Heating With Electric Thermal Storage
    Développement des marchés – Expertise énergétique
    Hydro‑Québec Distribution
    Édifice Jean-Lesage
    75, boul. René‑Lévesque Ouest, 13e étage
    Montréal (Québec) H2Z 1A4

Hydro-Québec will process your application within eight weeks. You will receive the $6,500 rebate once your application is confirmed as being complete, duly signed and accompanied by the requested documents.

If, on the Rebate Form, you’ve indicated that you would like to sign up for Rate Flex D, Hydro‑Québec will set about making the change as soon as possible. Please note that Rate DT (dual-energy) customers who switch to Rate Flex D may also need to have their meters changed.