Asking a question about a direct deposit or a payment notice

When Hydro-Québec makes a direct deposit in order to pay one or more supplier invoices, it also sends an e-mail along with an attached notice of payment in PDF format. The notice of payment indicates the invoice(s) that are paid and contains further information regarding the payment. All payment notices are e-mailed to the address provided when you signed up for direct deposit. If you don’t receive payment notices, first check your e-mail junk and spam folders.

Form to change information for direct deposit or the e-mail address to which payment notices are sent.

If you have any questions or would like more information regarding a direct deposit or notice of payment, fill in the form below.

All fields marked with an asterisk (*) are mandatory.

1. Applicant identification

First name
Last name
E-mail
Telephone number
- Number
- Extension

2. Supplier identification

Company name
Supplier number
This number is provided by Hydro-Québec or the SEBJ and is indicated on your payment notice, cheque stub or purchase order.

3. Payment notice

Payment notice number
Series of ten numerals indicated in the attachment
Series of ten numerals beginning with 2
Date of deposit in your
company’s bank account

< Choose a date

yyyy-mm-dd
Amount of the deposit in your company’s bank account $ $
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