If you have any questions or need assistance, you’ll find resources on this page.
Support in the tendering process
You can always get more information on a current tender call by contacting the person responsible for the call via the Supplier Space. The sourcing manager can be found in the Additional Information section of the Important Notice tab in the consulted tender call.
Log in to the Supplier Space to modify your company's informations into the Supplier Form (Identification tab on the left).
Support during the course of a contract
If you have any questions about your order or contract, get in touch with the Hydro‑Québec contract administrator. You’ll find his contact information on the notice of award.
Under Section 21.0.4 of the Act respecting contracting by public bodies (CQLR c C‑65.1), a party interested in participating in a tendering process may file a complaint about the content of the tender documents of a current call governed by an intergovernmental or international agreement.
To determine whether your complaint meets the criteria set out in the Act, read Hydro-Québec’s complaint examination procedure [PDF 793 kB – in French only].
You can also consult these pages:
To report ethical misconduct (e.g., fraud, theft, corruption, collusion, false invoicing, conflict of interest, etc.), get in touch with us:
The service is available 24 hours a day, 7 days a week. All reports are handled impartially and confidentially. Any person who files a report in good faith or who cooperates in any verifications or investigations will receive protection against retaliation.
For more information: