To obtain technical information on an tender call, contact the project manager.

For information regarding procurement, e-mail: infoacquisition@hydro.qc.ca

If you are having trouble navigating in the new portal, consult our support tools below.

Find your Supplier number

If you are already a Hydro-Québec supplier, be sure to have your supplier number handy. It will help us identify your company more quickly.

Your supplier number can be found on your purchase order (Commande), blanket contract (Contrat), payment notice (Avis de paiement) or cheque stub.

It comprises 6 to 10 characters–numbers or letters–starting with a number. Examples: 123456, 0A12345678

Where can I find my Supplier number? [PDF 532 kB]

Where to find my registration number?

The registration number is the number associated with your company in the Supplier Space.

It allows your identification when, among other things, you have to complete the Request to add an administrator to another record

Your registration number is indicated in the Identification section of your Supplier Space Supplier Record.

Where to find my registration number? [PDF 105 kB]

Request to create a Supplier Space (self-registration)

Complete the two-step authentication process

Information to guide Hydro-Québec suppliers through the Supplier Space authentication and password selection process.

Watch the video Request to create a Supplier Space (self-registration)

Read the document Request to create a Supplier Space (self-registration)[PDF 1,1 MB]

Consult the Supplier Record and create a modification request to complete the registration process

Add a proof of identity (new suppliers)

How to provide proof of identity to obtain authorization to use the Supplier Space - intended solely for new Hydro-Québec suppliers.

Watch the video Add a proof of identity (new suppliers)

Read the document Add a proof of identity (new suppliers)[PDF 1 MB]

Sign up for notices of potential RFPs

How to choose a procurement category in the Supplier Space and sign up for email notices when an RFP is issued in the selected procurement category.

Watch the video Sign up for notices of potential RFPs

Read the document Sign up for notices of potential RFPs[PDF 878 kB]

Manage your contacts: create, modify or delete a contact

Understand the different access granted to administrator and collaborator profiles in the Supplier Space and how to manage contacts.

Watch the video Managing your contacts: create, modify or delete a contact

Read the document Managing your contacts: create, modify or delete a contact[PDF 1,1 MB]

Assign a profile to an existing contact

How to assign a profile – administrator or collaborator - to an existing contact in order to allow them to access the Supplier Space.

Read the document How to assign a profile to an existing contact?[PDF 212 kB]

Consult a tender call from the Hydro-Québec Suppliers web page

Consult a tender call in response to an invitation sent by email

Steps suppliers need to take to consult a tender call in the Supplier Space for which they received an invitation to participate.

Watch the video Consult a tender call in response to an invitation sent by email

Read the document Consult a tender call in response to an invitation sent by email[PDF 1,2 MB]

Consult a confidential tender call

Steps suppliers need to take to consult a tender call in the Supplier Space for which they received an invitation to participate.

Watch the video Consult a confidential tender call

Read the document Consult a confidential tender call[PDF 883 kB]

Adjust a bid in a new version of a tender call

Actions to take when posting a new version of a market call in which they have already responded or started responding.

Watch the video Consult a new version of a tender call

Read the document Consult a new version of a tender call[PDF 1 MB]

Pay the annual subscription

The subscription provides unlimited access to documents pertaining to open RFPs and permission to submit bids during the 12-month period after you become a subscriber.

Your company must sign up for an annual subscription if it wishes to participate in an open call for tenders.

The annual cost is $75 and replaces the $50 fee charged for each tender call.

See the procedure regarding the payment of submission fees [PDF 135 MB]

Submit a bid in the Supplier Space

Replace a bid already submitted

Send an additional bid

How to send an additional bid before the deadline for a tender call for which the supplier has already submitted a bid.

Important!

Sending an additional bid is only allowed if the document titled “Information and Instructions for Prospective Bidders” indicates that bidders can submit a variant to on their main proposal.

Watch the video How do I send an additional bid?

Read the document How do I send an additional bid?[PDF 870 kB]

You can also contact us:

Get answers to your questions about the Supplier Space.

What is the Supplier Space?

The Supplier Space is the new portal for companies wishing to do business with Hydro-Québec. The main tool for responding to a tender call, the Supplier Space offers new features such as signing up for RFP notices, updating your file, managing your contacts, submitting documents directly in the portal and sharing information with the person in charge of the tender call via the integrated mailbox.

Why the change?

As part of the strategic transition that Hydro-Québec has undertaken in recent years, the company is modernizing its procurement practices. The Supplier Space helps optimize and standardize the processes.

What are the advantages of the Supplier Space?

The Supplier Space benefits Hydro-Québec and its suppliers.

Advantages for Hydro-Québec:

  • Standardizes and optimizes business processes based on best market practices
  • Improves process control and reduces risks
  • Simplifies communication with suppliers through an integrated messaging system

Advantages for suppliers:

  • Enables suppliers to update their information (contact person and information, etc.)
  • Makes it possible to sign up to receive tender notices in targeted sectors
  • Provides an integrated messaging system to communicate with the Hydro‑Québec representative

Will the Supplier Space change the bidding process?

Yes. The Supplier Space will change how suppliers bid given that everything will now be in one place. Suppliers will be able to consult RFPs, bid online and submit the required documents directly in the portal.

How can I access the Supplier Space?

To access the Supplier Space, go to the portal and click on Log in in the log-in banner.

You can also access the login page by clicking on the grey box at the top right of the Supplier Space home page.

If you are logging in for the first time to create a Supplier Space, follow the three steps.

How long will it take to access my Supplier Space?

If you are already a Hydro-Québec supplier and you have your supplier number and your NEQ handy, the process is very quick. For new suppliers, it can take up to three business days to perform all of the validations.

Can I access the list of open tender calls even if I haven’t registered for a Supplier Space?

Yes, you can access the list of open tender calls without a Supplier Space.

However, you must create your Supplier Space to submit a proposal.

Can a company that is not a Hydro-Québec supplier create a Supplier Space?

Of course! By creating a Supplier Space, your company will be indicating that it would like to be a Hydro-Québec supplier. You can also sign your company up to receive RFP notices in a particular area and never miss a business opportunity! To create your company’s Supplier Space, follow our three steps.

Can several people in my company be involved in the Supplier Space?

Supplier Space contacts can have an administrator or a collaborator profile. The types of access for each are outlined below:

Action Administrator profile Collaborator profile
Self-registration Yes Yes
Consulting the Supplier Record Yes Yes
Creating a Supplier Record modification request Yes No
Adding documents to the Supplier Record Yes Yes
Adding users with the administrator or collaborator profile to the Supplier Record Yes No
Deleting contacts with the administrator or collaborator profile from the Supplier Record Yes* No
Paying the subscription fee Yes No
Signing up for RFP notices RFPs Yes Yes
Bidding Yes Yes

* An administrator cannot delete their own contact from the Supplier Record.

How can I find out if my company already has a Supplier Space?

  1. First try to find out if that step was already taken by someone in your company.
  2. If you are not sure, submit a request to create a Supplier Space.
  3. If an account was already created, the system will let you know or the Supplier Space administrator will be informed that you would like to collaborate.

How can I change our company’s Supplier Space administrator?

The best way to change the administrator is to have your company’s current administrator of the Supplier Space make the modification or add an administrator using the Request to change Supplier Space administrator form. If the administrator is not available (departure, leave, etc.), the change or addition may still be made with proof of identity.

Can I be the administrator of more than one record in the Supplier Space?

Yes, you can. If you are already the administrator of a record and want to be the administrator of other records in your Supplier Space, you must fill in the Request to add an administrator on another record form. You can then access all your records in your profile.

Important! If you are the administrator of more than one record, be sure to select the correct record when submitting a proposal. Use the triangle next to your company’s name on the right of the screen (see box below). Click on the triangle to select a record.

Can I use the Supplier Space to send my invoices?

The invoicing system has not changed. If you need information about a payment or an unpaid invoice or if have any questions, consult the Invoicing and payment page.

Can I change the email address I use to log in?

No, you cannot. However, you can change the email address at which you receive messages and notices. Go to the Supplier Space, log in and click on your name on the top right of the screen. Then, click on My account and change the information in the email address field.

Your login address remains the same.

How can I reset the password to access the Supplier Space?

Forgot your password? Go to the Supplier Space login page and click on Forgot your password? You will then receive an email to select a new password.

Are there still fees for bidding on open calls for tenders?

Yes, but the $50 fee charged for each tender call has been replaced by an annual subscription fee of $75.

When you sign up, you will have unlimited access to documents pertaining to open calls for tenders and be able to submit a bid during the subsequent 12-month period.

Your company must sign up for an annual subscription if it wishes to participate in an open call for tenders.

To learn more about the subscription procedure, information document regarding the payment of submission fees (annual subscription)see our information document [PDF 134 Ko].

What tools are available to suppliers in the Supplier Space?

The Supplier Space Support section contains videos and documents to help you navigate the portal, including:

We encourage you to use them.

If you have any questions, you can also contact us at: 

Other informations

Article 21.0.4 of the Act respecting contracting by public bodies (CQLR, c. C-65.1) allows interested bidders to file a complaint regarding the documentation of a current tender call subject to an intergovernmental or international agreement.

Consult the complaints procedure [PDF 793 kB – in French only] to ensure that your complaint meets the legal requirements.

File a complaint (in French only)

Withdraw a complaint (in French only)

You can report any potential wrongdoing or unethical behavior anonymously by calling the ethics hotline at 1 866 ETHIQUE (1 866 384-4783).

Questions regarding an overdue bill? Want to modify your banking information or sign up for direct deposit? Here are the forms you’ll need.