Inquire about an overdue invoice

If you have any questions about an overdue invoice issued at least 30 days ago, for which you have a purchase order number or alphanumeric reference, use this form.

Fill out the request for information for the first overdue invoice. Once you’ve completed it, you can inquire about any other invoices. Please note that no statements of account will be processed

This form is only used to inquire about an overdue invoice. If you have other questions or a specific problem, please contact the person who requested the goods or services (your client) at Hydro‑Québec.

Fields marked with an asterisk (*) are mandatory.

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    Erase this invoice
    Inquiries only accepted about invoices issued at least 30 days ago (except in the case of a special agreement). Ex.: YYYY-MM-DD
    Must be identical to the one on the invoice submitted, including any leading 0s, periods, commas and so forth.
    The amount must have numbers greater than zero, comma, point or negative numbers

    If you have additional questions or an issue you wish to discuss, please communicate with your contact at Hydro-Québec.

    Inquire about another overdue invoice