Hydro‑Québec’s Supplier Code of Conduct sets out our expectations regarding the vendors we do business with. They must respect the company’s values, in particular with respect to integrity. Hydro‑Québec’s employees undertake to follow the company’s rules of ethics at all times. The company has strengthened its health and safe requirements and established new standards that must be followed under applicable tender calls. In addition, tender calls may include environmental sustainability criteria, if applicable.

In march 2021, Hydro‑Québec signed a commitment letter to support one of the initiatives of the Conseil d’économie sociale de l’Île de Montréal (CESIM). Through the initiative “L’économie sociale, j’achète”, Hydro‑Québec will further contribute to making purchases with social economy enterprises.

Health and safety: in it together

The health and safety of everyone we work with is a major and ongoing concern. Key to ensuring everyone’s safety is compliance with the workplace health and safety standards in force at Hydro‑Québec.

The health and safety requirements for each RFP are listed in the general and specific clauses of the contract.

Our health and safety requirements and practices for requests for proposals (RFPs) and contracts have changed. Please consult them.

We believe that there is no economic incentive that justifies endangering the health and lives of our employees and suppliers. As a result, we are making a concerted effort to improve workplace health and safety and aim to set the standard in this field.

Supplier Code of Conduct

Hydro‑Québec’s Supplier Code of Conduct sets out our expectations regarding the vendors we do business with. The code is a key component of all contracts between the company and its suppliers.

Hydro‑Québec strives to stay up to date on best business practices, while remaining true to its values and adhering to the strictest laws and standards in effect.

To maintain the integrity of Hydro‑Québec and its activities as well upholding public confidence, suppliers and sub-contractors must act responsibly, with integrity and loyalty, and must show respect towards people and the work environment.

Rules of ethics

To ensure fair treatment toward all suppliers, our company and employees have a duty to:

  • Perform their tasks in compliance with all applicable laws, regulations and organizational guidelines, particularly the rules of ethics and codes of conduct in effect.
  • Avoid any conflicts of interest along with any situation liable to create them.

Misconduct Reporting Service

To report misconduct (e.g., fraud, theft, bribery, collusion, false billing, conflict of interest, etc.), any person may do so through these two means:

  • Secure form – In French only (you will be redirected to an external platform)
  • 1 866 384-4783 (toll free)

This service is available 24 hours a day, seven days a week. All reports and requests for support and mediation are treated impartially and confidentially. Individuals who make reports in good faith, or who cooperate with a validation or investigation, are protected from retaliation.

You can also read the following documents:

ISO-37001 standard

Hydro-Québec is committed to fighting corruption and has obtained ISO37001: 2016 certification for its anti-bribery management system (ABMS), thus responding to the call by the United Nations to collectively combat corruption.

Sustainable development

Committed to the principles of sustainability, Hydro‑Québec encourages its suppliers to follow, wherever applicable, the sustainable procurement criteria it has established in view of environmental and natural resource conservation.