Hydro‑Québec’s Supplier Code of Conduct sets out our expectations regarding the vendors we do business with. They must respect the company’s values, in particular with respect to integrity. Hydro‑Québec’s employees undertake to follow the company’s rules of ethics at all times. The company has strengthened its health and safe requirements and established new standards that must be followed under applicable tender calls. In addition, tender calls may include environmental sustainability criteria, if applicable.

In march 2021, Hydro‑Québec signed a commitment letter to support one of the initiatives of the Conseil d’économie sociale de l’Île de Montréal (CESIM). Through the initiative “L’économie sociale, j’achète”, Hydro‑Québec will further contribute to making purchases with social economy enterprises.

Health and safety: in it together

The health and safety of everyone we work with is a major and ongoing concern. Key to ensuring everyone’s safety is compliance with the workplace health and safety standards in force at Hydro‑Québec.

The health and safety requirements for each RFP are listed in the general and specific clauses of the contract.

Our health and safety requirements and practices for requests for proposals (RFPs) and contracts have changed. Please consult them.

We believe that there is no economic incentive that justifies endangering the health and lives of our employees and suppliers. As a result, we are making a concerted effort to improve workplace health and safety and aim to set the standard in this field.

Supplier Code of Conduct

Hydro‑Québec’s Supplier Code of Conduct sets out our expectations regarding the vendors we do business with. The code is a key component of all contracts between the company and its suppliers.

Hydro‑Québec strives to stay up to date on best business practices, while remaining true to its values and adhering to the strictest laws and standards in effect.

To maintain the integrity of Hydro‑Québec and its activities as well upholding public confidence, suppliers and sub-contractors must act responsibly, with integrity and loyalty, and must show respect towards people and the work environment.

Rules of ethics

To ensure fair treatment toward all suppliers, our company and employees have a duty to:

  • Perform their tasks in compliance with all applicable laws, regulations and organizational guidelines, particularly the rules of ethics and codes of conduct in effect.
  • Avoid any conflicts of interest along with any situation liable to create them.

Reporting any wrongdoing or inappropriate situation at Hydro‑Québec

A hotline has been set up so that any individual can report any potential wrongdoing or inappropriate situations such as embezzlement, fraud, theft, conflict of interest or unethical behaviour. Calls will be handled independently and confidentially, and anonymously when requested. Hydro‑Québec undertakes to protects its employees against any retaliation in relation to complaints lodged.

The hotline is open 24/7 at 1 866 384-4783.

The document below provides more information on how calls are processed.

Procedure for handling allegations concerning wrongdoing or inappropriate situations [PDF 182 kB - in French only]

ISO-37001 standard

Hydro‑Québec has made a commitment to fight corruption and intends to obtain ISO 37001 certification.

See our declaration of commitment [PDF 1.2 Mb – in French only]

Sustainable development

Committed to the principles of sustainability, Hydro‑Québec encourages its suppliers to follow, wherever applicable, the sustainable procurement criteria it has established in view of environmental and natural resource conservation.