Your annual review shows your actual consumption, indicating your EPP balance for the year just ended – a credit or a balance payable – as well as the amount of your monthly installments for the next year.
Transactions since your last bill: previous bill amount, payments made, credits and amount due.
Message of general interest or information about our services.
EPP balance, taxes, spread-out portion of last year’s EPP balance (if applicable) and amount of this bill.
Total amount due and due date.
Return the stub with your payment if you pay by mail.
Actual consumption, indicating your EPP balance for the year just ended. That will translate into either a credit or a balance payable.
The amount of your monthly installments for the next year is also presented.
You can change the amount of your monthly installments in your Customer Space.
Service address, contract holder and contract number.
Period covered by this bill, number of days, meter serial number, meter-reading data and calculation of amount of electricity used.
In the example: New meter reading (58135) – previous reading (46676) = kilowatthours used (11 459)
Detailed calculation of the cost of electricity used, based on applicable rates and number of days, along with any credits or other charges (if applicable) plus taxes. This is the total cost of the electricity you have used, but it is not the amount you have to pay, because you are on the EPP.
Kilowatthours used in billing period = 11 459 kWh
Energy used, up to the product of 40 kWh times the number of days in the billing period (1st tier).
In this example, the calculation is based on the lowest of the following two values:
4 880 kWh (up to 40 kWh per day) < 11 459 kWh (total consumption)
The system access charge is a set amount you pay for the service itself, regardless of how much electricity you use. Here’s how it’s calculated:
System access charge per day x 122 days (billing period)
Note: This information is provided every other month, given that your actual consumption is calculated every two months as a function of your meter reading.
New table that compares a number of variables with the same period last year: number of days in period, total electricity use, average daily use, average outdoor temperature and electricity cost.
A personalized message tells you whether your average daily electricity use is higher, lower or similar to that of the same period last year.
You can see your electricity use in kilowatthours or in dollars and note how it changes from hour to hour using the Energy Performance Indicator in your Customer Space.
Information on your electricity use over the past year. The table now gives the average outdoor temperature in your region to show how the weather affects your electricity use, if you heat with electricity.