Opt for an efficient heat pump and get financial assistance of up to $2,800.*

*Some conditions apply.

Contact us

1 833 396-1888

info@thermopompeefficace.ca.

IMPORTANT: The application processing time is currently 10 (ten) to 12 (twelve) weeks.

What is a heat pump?

A heat pump is an efficient electrical device that heats and cools your home. When you optimize its use, it consumes even less energy.

Did you know that, when it comes to heating your home in the colder months, a heat pump can be up to three times more efficient than baseboards? It’s an excellent way to save on your electricity bill.

In the warmer months, it’ll keep you just as cool as air-conditioning.

How does it work?

A heat hump doesn’t generate heat: it moves it around. That’s why it uses less energy than other heating devices.

In winter

In heating mode, the heat pump absorbs the heat from the outdoor air and sends it into the home.

How a heat pump works in winter. The refrigerant absorbs the heat from the outdoor air and moves into the compressor, where it’s compressed and becomes even warmer. The refrigerant then makes its way inside the home and releases the heat. The cooled refrigerant goes back outside, and the cycle starts again.
  1. The refrigerant absorbs heat from the outdoor air.
  2. The compressor compresses the refrigerant to warm it up.
  3. The heat is released indoors.
  4. The cooled refrigerant returns outdoors.

Even in temperatures as low as −20°C, a low temperature heat pump (or cold climate heat pump) provides a good amount of heat to meet a large part of a home’s heating needs. When it’s cold, a heat pump combined with another heating system is one of the most cost-effective options on the market. Most air-source heat pumps have a minimal operating temperature below which they cannot operate. In newer models, it can vary between −15°C and −25°C. Below that temperature, an auxiliary system must be used to provide all the heating for the home.

In summer

In the warmer months, in cooling mode, the heat pump absorbs the heat from the indoor air and sends it outside the home.

How a heat pump works in summer. The refrigerant absorbs the heat from the indoor air and moves into the compressor, where it’s compressed and becomes even warmer. The refrigerant then makes its way outside the house and releases the heat. The cooled refrigerant goes back inside the home, and the cycle starts again.
  1. The refrigerant absorbs heat from the indoor air.
  2. The compressor compresses the refrigerant to warm it up.
  3. The heat is discharged outdoors.
  4. The cooled refrigerant returns indoors.
More on the conditions to receive financial assistance.

Important information

Here are a few links to guide you:

Protect yourself!

Hydro-Québec is not associated with any heat pump provider and never conducts any solicitation by telephone or door-to-door. If an individual or company offers you unsolicited heat pump service on behalf of Hydro-Québec, it is likely a scam.

If you believe you are a victim of fraudulent solicitation:

NEW!
DUAL ENERGY OFFER FOR SUSTAINABLE DECARBONIZATION

You may be interested in a new offer aimed at converting heating systems fueled solely by natural gas to dual energy (electricity and natural gas).

For Énergir customers:

Find out more about the dual-energy offer for sustainable decarbonization

For customers of another natural gas distributor:

Find out more about the dual-energy component of the Chauffez vert program