Have you made a work request to Hydro‑Québec? Track its status.

To find out the status of a request, you must have your confirmation number on hand. This number was provided in the acknowledgment of receipt you received by e-mail. If you don’t have the confirmation number or wish to view all your requests, log into your Customer Space.

Track a request for work

Due to a high volume of requests for work, it could take longer than usual to process requests and carry out work. In addition, we are currently unable to provide a date for work to be carried out for certain requests.

We apologize for any inconvenience resulting from this exceptional situation. Please allow for extra time and submit your requests for work in advance, if possible.

  • Find out the approximate lead times for connection to the grid for supply of less than 5 MVA depending on the region where work will be carried out.