Contact us
Important Notices
Canada Post labour dispute
Waiting on delayed mail? Don’t sweat it. Visit the Customer Space at any time to check your account balance and make a payment.
What to do after an outage
The power is back? Find out what to do to resume your activities safely.
Do you have questions about the LogisVert Efficient Homes Program?
Contact our service provider Groupe Marketing International at info@logisvert.ca or call 1 833 396‑1888, Monday to Friday, from 8 a.m. to 8 p.m.
The Customer Space is no longer accessible from certain countries.
Access to the Hydro-Québec Customer Space is limited to certain countries.You manage your account from your Customer Space?
See the options available to you.
Outages
Report an outage
By phone
24 hours a day
When to report an outage?
If the outage does not appear on the map, call us.
On social media
Get answers to your questions during regular business hours.
Online services and Web resources
Hydro-Québec app
Track power outages and receive notifications.
Residential customers
How can we help?
General number
Business customers
How can we help?
General numbers
Rate G
Rate G with billing under $100,000/year
Rate G with billing over $100,000/year and Rates G-9, M and DM
Rate L or LG
- Your commercial officer will be happy to answer any questions you might have about your business needs.
- Find your commercial officer’s and account manager’s contact information in your Customer Space.
Head office
Hydro–Québec
Édifice Jean-Lesage
75, boulevard René-Lévesque Ouest
Montréal
(Québec)
H2Z 1A4
Canada