Enrollment | Demand Response (DR) Option

What do you want to do?

What is your current rate?

Who are you?

What best describes your situation?

Here's what you can do:

You can sign up service contracts for the DR Option using the Compare rates service in your Customer Space. Once you’ve done so, you can make any changes you want with just a few clicks, in real time.

The report detailing the credit applied to your bill will also be added to your Customer Space at the end of the winter period.

Compare rates and sign your company up for the DR Option

Here's what you can do:

Hydro‑Québec has made a self-service option available in your Customer Space so that you can sign your company up for the DR Option . We recommend that you create your Customer Space to take advantage of the service.

Create my Customer Space

Once you’ve done so, you can sign up your company for the DR Option with just a few clicks and in real time.

The report detailing the credit applied to your bill will also be added to your Customer Space at the end of the winter period.

If you don’t want to create a Customer Space, you can fill out this form. Your request will be processed within 10 business days.

Here's what you can do:

You can sign up service contracts for the DR Option using the Compare rates service in your Customer Space.

The report detailing the credit applied to your bill will also be added to your Customer Space at the end of the winter period.

Compare rates and sign your company up for the DR Option

Here's what you can do:

You can sign up service contracts for the DR Option using the Compare rates service in your Customer Space. We recommend that you create your Customer Space to take advantage of the service.

Create my Customer Space

Once you’ve done so, you can sign up your company for the DR Option with just a few clicks and in real time.

The report detailing the credit applied to your bill will also be added to your Customer Space at the end of the winter period.

If you don’t want to create a Customer Space, you can fill out this form. Your request will be processed within 10 business days.

Here's what you can do:

As a duly authorized representative of your company, you can sign up service contracts for the DR Option using the Compare rates service in your Customer Space.

The report detailing the credit applied to your bill will also be added to your Customer Space at the end of the winter period.

Compare rates and sign your company up for the DR Option

To make changes regarding the Demand Response Option, the duly authorized representative must have the access required to manage the account and change the rate.

Here's what you can do:

As a duly authorized representative of your company, you have access to a service in your Customer Space that allows you to sign your company up for the DR Option. We recommend that you create your Customer Space to take advantage of the service.

Create my Customer Space

Once you’ve done so, you’ll be able to sign your company up for the DR Option with just a few clicks and in real time. The report detailing the credit applied to your bill will also be added to your Customer Space at the end of the winter period.

If you don’t want to create a Customer Space, you can fill out this form. Your request will be processed within 10 business days.

To make changes regarding the Demand Response Option, the duly authorized representative must have the access required to manage the account and change the rate.

Here's what you can do:

You aren’t an account manager and therefore cannot manage your company’s accounts?

You must contact someone duly authorized by the company and ask them to make changes the DR Option.

That person could also designate you as a proxy holder to allow you to make any necessary changes regarding the DR Option .

Here's what you can do:

You aren’t an account manager and no one has been designated to manage your company’s accounts? This situation must be rectified before going any further. The designated person will then be able to sign up for the DR Option and make any necessary changes.

Appoint an account manager

Here's what you can do:

You don’t know if someone has been designated as an account manager to manage your company’s accounts and make changes regarding the DR Option?

Contact customer services at 1 800 463‑9900 (option 2) for assistance.

Here's what you can do:

If you have the required access privileges, you can enroll a service contract in the DR Option by filling in the following form [in French only].

Have any questions?

Please contact your Hydro‑Québec account representative or account manager.

Here's what you can do:

As a contract holder or joint contract holder you can make changes regarding the DR Option with just a few clicks and in real time, using the self-service option in your Customer Space.

Make changes to my contract from my Customer Space

Here's what you can do:

Hydro‑Québec has made a self-service option available in your Customer Space so that you can make changes regarding the DR Option . We recommend that you create your Customer Space to take advantage of the service.

Create my Customer Space

Once you’ve done so, you can make any changes you want using the self-service option with just a few clicks and in real time. The report detailing the credit applied to your bill will also be added to your Customer Space at the end of the winter period.

If you don’t want to create a Customer Space, you can fill out this form. Your request will be processed within 10 business days.

Here's what you can do:

As an account manager, you can make changes regarding the DR Option , in real time and with just a few clicks, using the self-service option in your Customer Space.

Make changes to my contract from my Customer Space

Here's what you can do:

Create my Customer Space

Once you’ve done so, you can make any changes you want using the self-service option with just a few clicks, in real time. The report detailing the credit applied to your bill will also be added to your Customer Space at the end of the winter period.

If you don’t want to create a Customer Space, you can fill out this form. Your request will be processed within 10 business days.

Here's what you can do:

As a duly authorized representative of your company, you can make changes regarding the DR Option using the Compare rates service in your Customer Space.

Make changes to my contract from my Customer Space

To make changes regarding the Demand Response Option, the duly authorized representative must have the access required to manage the account and change the rate.

Here's what you can do:

As a duly authorized representative of your company, you have access to a self-service in your Customer Space so that you can make changes regarding the DR Option . We recommend that you create your Customer Space to take advantage of the service.

To make changes regarding the Demand Response Option, the duly authorized representative must have the access required to manage the account and change the rate.

Create my Customer Space

If you don’t want to create a Customer Space, you can fill out this form. Your request will be processed within 10 business days.

Here's what you can do:

You aren’t an account manager and therefore cannot manage your company’s accounts?

You must contact someone duly authorized by the company and ask them to make changes the DR Option.

That person could also designate you as a proxy holder to make any necessary changes regarding the DR Option .

Here's what you can do:

Appoint an account manager

Here's what you can do:

You don’t know if someone has been designated as an account manager to manage your company’s accounts and make changes regarding the DR Option ?

Contact customer services at 1 800 463‑9900 (option 2) for assistance.

Here's what you can do:

If you have the required access privileges, you can enroll a service contract in the DR Option through the large power portal.

Sign into the portal

Have questions?

Please contact your Hydro‑Québec account representative or account manager.

Here's what you can do:

To update the list of email addresses used for peak demand event notifications, please fill out the form provided. Your request will be processed within 10 business days.

As of September, you’ll be able to update the list with a few clicks and in real time from your Customer Space.

Here's what you can do:

To update the list of email addresses used for peak demand event notifications, please fill out the form provided. Your request will be processed within 10 business days.

As of September, you’ll be able to update the list with a few clicks and in real time from your Customer Space.

Here's what you can do:

To update the list of email addresses used for peak demand event notifications, please fill out the form provided. Your request will be processed within 10 business days.

As of September, you’ll be able to update the list with a few clicks and in real time from your Customer Space.

Here's what you can do:

You aren’t an account manager or duly authorized to manage the company’s accounts?

To have the list of email addresses used for peak demand event notifications updated, please contact someone who is duly authorized by the company and ask them to update the list.

That person could also designate you as a proxy holder to make any necessary changes regarding the DR Option.

Here's what you can do:

You aren’t an account manager and no one has been designated to manage your company’s accounts? This situation must be rectified before going any further. The designated person will then be able to update the list of email addresses used for peak demand event notifications.

Appoint an account manager

Here's what you can do:

Don’t know if someone has been designated as an account manager to manage your company’s accounts and make changes regarding the DR Option?

Contact customer services at 1 800 463‑9900 (option 2) for assistance.

Here's what you can do:

If you have the required access, you can update the list of email addresses used for peak demand event notifications from your portal.

Have questions?

Please contact your Hydro‑Québec account representative or account manager.

Here's what you can do:

As the contract holder or joint contract holder, you can update the email list used for peak demand event notifications with just a few clicks and in real time, using the self‑service option in your Customer Space.

Update the email list in my Customer Space

Here's what you can do:

Hydro-Québec has made a self-service option available in your Customer Space that allows you to update the email list used for peak demand event notifications. We recommend that you create your Customer Space to take advantage of the service.

Create my Customer Space

Once you’ve done so, you can make any changes you want using the self‑service option with just a few clicks and in real time. The report detailing the credit applied to your bill will also be added to your Customer Space at the end of the winter period.

If you don’t want to create a Customer Space, you can fill out this form. Your request will be processed within 10 business days.

Here's what you can do:

As an account manager, you can update the email list used for peak demand event notifications with just a few clicks and in real time, using the self‑service option in your Customer Space.

Update the email list in my Customer Space

Here's what you can do:

Create my Customer Space

If you don’t want to create a Customer Space, you can fill out this form. Your request will be processed within 10 business days.

Here's what you can do:

As a duly authorized representative of your company, you can update the email list used for peak demand event notifications with just a few clicks and in real time, using the self-service option in your Customer Space.

Update the email list in my Customer Space

To make changes regarding the Demand Response Option, the person designated as the duly authorized representative must have the access level required to manage the account and change the rate.

Here's what you can do:

Create my Customer Space

Once you’ve done so, you make any changes you want using the self‑service option with just a few clicks and in real time. The report detailing the credit applied to your bill will also be added to your Customer Space at the end of the winter period.

If you don’t want to create a Customer Space, you can fill out this form. Your request will be processed within 10 business days.

Here's what you can do:

You are not an account manager or a person duly authorized to manage your company’s accounts?

You must contact someone duly authorized by the company and ask them to make the changes regarding the Demand Response (DR) Option.

That person could also designate you as a proxy holder to allow you to make any necessary changes regarding the DR Option.

Here's what you can do:

You are not an account manager and no one has been designated to manage your company’s accounts? This situation must be rectified before going any further by appointing a designated person who will then be able to make any necessary changes regarding the Demand Response Option.

Appoint an account manager

Here's what you can do:

Don’t know if someone has been designated as an account manager to manage your company’s accounts update the list of email addresses used for peak demand event notifications?

Contact customer services at 1 800 463‑9900 (option 2) for assistance.

Here's what you can do:

If you have the required access, you can update the list of email addresses used for peak demand event notifications from your portal.

Do you have questions? Please contact your Hydro‑Québec account representative or account manager.

Learn more!

Overview

Get all the details on the DR Option.

Eligibility

Find out if your company is eligible.

Credit

Calculate the amount of your potential credit.

Additional resources

Use these tools to maximize your credit.